IntroCave is a one-person operation. Renders usually finish within a couple of hours, but sometimes they don't. I generally respond to support requests with a day, but sometimes I can't. I try my best to satisfy reasonable requests and make good when the servers have hiccups.
I have a zero-tolerance policy when it comes to abuse, so think happy thoughts before composing a message below.
-Will @ IntroCave
Do you need help with your order? Or do you have questions about IntroCave, our videos or anything else? Please get in touch below and we'll get back to you ASAP.